They offered us a 2 night voucher to use at a different time. To get a second Covid test, some people had to $500 to get it rushed to be able to use the whole property, however it’s been 3 days and no results! No money back from that either. No money back either!! Though you paid thousands more for your swim up room, no difference in money paid will be given. We bought a swim up room, and we are now staying in a tiny, dark room that is not even clean. The downgraded room they put us in is well below 3 star hotel quality. Oh and also, your room will be SIGNIFICANTLY downgraded until you get those results. You can only use 1 pool, and eat at 3 so-so restaurants until the results of your 2nd Covid test results come back. Just when your able to go relax in your accommodation, they will tell you that you have to stay with the quarantiners. They will put you off into a restaurant/bar to sit for hours until your room is ready. ![]() If you are on your way to Sandals Barbados, or Sandals Royal, TURN AROUND! Upon arrival, you will have to wait 3+ hours to check into your room, even though check in is at 3pm.
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